Administration
Player communication, profile tracking, file organization, follow-ups, and timeline monitoring.
Open to remote opportunities
Organized work.Creative results.
I’m Aydelore, a multidisciplinary professional with more than eight years of experience across administration, customer support, fraud analysis, technical writing, spreadsheet automation, social media, and creative production.
Customer Support
Technical troubleshooting, billing assistance, claims, dispute resolution, and clear client communication.
Writing & Documentation
Technical documents, appeal letters, player CVs, structured lessons, and process documentation.
Creative & Social
Graphic design, social media management, customer messaging, and video-project organization.
Customer support & troubleshooting
Experienced in resolving technical, billing, refund, claim, and account concerns while maintaining accurate records and positive customer experiences.
Fraud analysis & investigation
Reviewed transactions and account activity for fraud indicators, account takeovers, eligibility, and verification requirements.
Technical writing & documentation
Produced clear, concise appeal letters, client documents, player CVs, lessons, and internal tracking materials under deadlines.
Data organization & sheet automation
Builds and improves spreadsheets that make tracking more accurate, consistent, and efficient for daily operations.
Creative production support
Creates graphic materials, manages social interactions, prepares assets, and organizes files for video-highlight editing.
Experience
A career built on service, accuracy, and adaptability.
Roles are presented from most recent to earliest.
Dec 2025 — Present
Administrator
Futxperform
Supports a football-related business through player communication, player CV preparation, video-editing file organization, profile tracking, deadline follow-ups, Discord opportunity posts, and spreadsheet automation.
Sep 2022 — Dec 2025
ESL Teacher
Speak Globally
Taught Korean students in one-on-one settings and helped improve communication skills through structured lessons and personalized guidance.
Sep 2021 — Jul 2022
Technical Writer
Appeal Assassins
Drafted and edited Amazon appeal letters that supported successful account reinstatement, producing clear client documents under strict deadlines.
Aug 2021 — Nov 2021
Technical Support Specialist
5CA
Provided technical assistance and troubleshooting for global users, ensuring efficient issue resolution and strong satisfaction ratings.
Feb 2021 — Dec 2021
Social Media Manager
Loving Not Working
Managed potential-customer FAQs for cryptocurrency classes through Instagram and Facebook Messenger, improving response accuracy and engagement.
Jul 2018 — Feb 2021
Fraud Analyst
Signifyd
Analyzed transactions for account takeovers, helped prevent losses, and improved review accuracy through strengthened verification processes.
Nov 2015 — Feb 2017
Dispute Resolution Analyst & CSR
eBay
Handled technical and billing inquiries, investigated refund eligibility during calls, and maintained excellent customer satisfaction.
Mar 2014 — Sep 2014
Technical Support Associate & CSR
Qualfon Philippines
Provided technical assistance, research, data entry, and customer support.
Tools & platforms
Tools I use to organize, communicate, and create.
Google Sheets
AutomationTracking systems, formulas, workflow organization, profile monitoring, and process improvement.
Canva
CreativeSocial graphics, layouts, portfolio presentation, player CV materials, and visual content.
Adobe Photoshop
CreativeImage editing, graphic composition, visual cleanup, and branded content preparation.
Adobe Illustrator
CreativeVector graphics, visual assets, and scalable design elements.
CRM Tools
SupportCustomer records, case documentation, issue tracking, and service follow-through.
Social Platforms
CommunicationInstagram, Facebook Messenger, and Discord for customer messaging and opportunity posts.
Featured projects
Workflow automation in action.
Practical Google Workspace systems designed to collect information, organize records, and make routine tracking easier.
Google Sheets project
Sinking Fund Automation
A Google Sheets automation created to organize sinking-fund goals, track planned contributions, and make savings progress easier to monitor.
Google Forms + Sheets project
Attendance Form Automation
An attendance workflow that captures a selected name and clock-in or clock-out action through Google Forms, then records each response in a connected Google Sheet for organized attendance tracking.
Graphic edits
Selected design work.
A selection of social-media graphics, real-estate flyers, food promotions, event designs, party printables, sports composites, and esports artwork. Select any image to view it at full size.
Food advertisement
Delicious American Food Ad
A bold burger promotion using warm brand colors, strong offer messaging, and a clear delivery call to action.
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Real-estate flyer
Luxury Home for Sale
A property listing layout combining a hero exterior image, circular interior details, and an easy-to-scan amenities panel.
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Real-estate flyer
Find Your Perfect Home
A modern home-listing design with a spacious interior image, strong typography, and key property features organized below.
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Real-estate flyer
Modern Living Property Flyer
A navy-and-gold listing concept using geometric image frames, investment messaging, and a prominent contact section.
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Recruitment graphic
Senior Graphic Artist Hiring Post
A professional recruitment post with bold yellow geometry, a clean portrait layout, and a direct application call to action.
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Restaurant menu
Foodie Restaurant Menu
A bright orange menu design with layered food photography, repeated product panels, and clear price placement.
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Birthday design
Kierstin Bellamiere Turns One
A pastel mermaid-themed first-birthday banner with customized lettering, underwater illustrations, and a framed portrait.
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Children’s graphic
Matt Kendrick Kindergarten Design
A cheerful children’s name graphic using glossy balloon letters, playful clouds, and a bright rainbow palette.
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Party printable
Hot Wheels Party Hat
Racing-themed party hat template with energetic typography, layered speed graphics, and a print-ready cut layout.
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Party packaging
Hot Wheels Gable Box
Coordinated racing-themed gable box artwork featuring bold colors, cars, flags, and a customized celebrant name.
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Party packaging
Mermaid Gable Box
Pastel underwater birthday packaging with customized typography, watercolor textures, and coordinated mermaid illustrations.
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Party packaging
Ballerina Gable Box
Soft watercolor birthday box design with ballerina artwork, floral accents, and personalized event messaging.
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Party printable
Ballerina Party Hat
Matching ballerina party hat layout with personalized typography, floral details, and a print-ready dieline.
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Party printable
Mermaid Party Hat
Coordinated mermaid party hat with underwater scenery, custom birthday lettering, and a cut-ready format.
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Photo composite
Football Sports Poster
A dramatic football poster combining layered portraits, stadium scenery, atmospheric effects, and strong visual hierarchy.
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Behind the scenes
Photoshop Editing Process
A workspace capture showing the layered photo-compositing process, masks, effects, and adjustments used in the sports poster.
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Esports graphic
Gaming Profile Poster
A cool-toned player feature graphic combining character artwork, portrait framing, typography, and geometric overlays.
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Esports graphic
Esports Player Poster
A high-contrast yellow-and-black composition using a cutout portrait, branded elements, and bold directional typography.
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Sports graphic
Football Player Poster
A blue football feature poster with multiple action images, layered depth, prominent player typography, and club branding.
View full image ↗Video samples
Editing and video projects.
Football edits and screen-recorded design workflows. Use the built-in controls to play each sample directly in the portfolio.
Son Heung-min Football Edit
A highlight compilation featuring match footage, graphic labels, pacing, and transitions assembled for a sports portfolio sample.
Messi Football Video Edit
A short-form sports edit combining football imagery, motion, pacing, and visual effects for a social-media-ready result.
Real-Estate Flyer Design Process
A screen recording showing the construction of a property flyer from its base layout through image placement and final details.
Food Menu Design Process
A screen-recorded workflow showing the creation of a restaurant promotion with typography, food photography, and pricing details.
Instagram Food Post Design Process
A design walkthrough for a social-media food post using an Instagram-style frame, gradient background, and product imagery.
Hiring Post Design Process
A screen recording that follows the assembly of a professional recruitment graphic from shapes and typography to the final layout.
Let’s work together
Need organized support with a creative, detail-focused approach?
I’m interested in opportunities involving administration, customer support, technical writing, operations, spreadsheet automation, social media, and creative production.